TERMS OF USE:
These Terms of Use outline the terms and conditions for using the Complete Cure website and any content, services, or public forums provided on or through the website or mobile application. These terms apply to all end-users of the website, referred to as “Learners”, “You” or “Your”. The agreement, which includes the Privacy Policy and any other terms and conditions published on the Platform or communicated to you, defines the relationship and responsibilities between you and the Creator of the Platform, Complete Cure. By accessing the Platform, you agree to be bound by this Agreement and all applicable laws and regulations.
The term “Creator” refers to Complete Cure, the creator of the Platform and the content, materials, and services contained therein. As a user of the Platform, you must accept this Agreement, which may be updated from time to time, to access the content and services provided. We encourage you to review the policies and terms posted on the Platform to understand how we handle your personal information. If you do not agree with any part of this Agreement, or do not wish to be bound by it, please do not use the Platform.
1. Access and Registration:
To use the Platform, you must be at least 18 years of age, or have the consent of your parent or legal guardian if you are between the ages of 13 and 18. If you are under the age of 13 or 16 (depending on your country of residence), you are not allowed to use our Platform or register for any content or services.
To access the Content offered on the Platform, you must register by providing your name and email address. You may also be required to pay a fee to access the Content. You agree to provide accurate and complete information during the registration process and to inform us of any changes to your information.
The term “Content” includes any course or session published by the Creator on the Platform, as well as any reference materials and text files offered as part of the Content. By registering for a Content on the Platform, you may have access to Public Forums where you can discuss the Content with other registrants. Participation in the Public Forum is optional.
We reserve the right to refuse access to the Platform or remove any content posted by you in the Public Forums if you violate any provision of this Agreement.
To access the Platform and its content, you need a Supported/Compatible Device that meets the system and compatibility requirements. The list of Supported/Compatible Devices may change, and you should ensure that your device is compatible with the Platform’s software/systems.
2. License to Use:
You have been granted a limited and non-exclusive license to access and view the Content on the Platform for your own personal, non-commercial use. If the Platform allows it, you may download one copy of any downloadable Content, including Creator Content, for personal and non-commercial transitory viewing only.
This license does not allow you to assign or sublicense the license granted under this Agreement to anyone else. Additionally, you are prohibited from modifying, editing, or copying the Content, Creator Content, or any material made available on the Platform. You cannot create derivative works or exploit any material made available on the Platform, including the Content and Creator Content, in any way not permitted under this license.
You are not allowed to publicly display, commercially or non-commercially, the Content, Creator Content, or any material made available on the Platform, or use them for any commercial purpose. You may not attempt to decompile or reverse engineer any software contained in the Platform, remove any copyright or other proprietary notations from the Content, Creator Content, or any material made available on the Platform, or transfer any material made available on the Platform to another person or mirror it on any other server.
For the purpose of this Agreement, “Creator Content” means any audio files, video files, audio-visual files, images, text materials (including .doc, .docx, and .pdfs) uploaded or published on the Platform by the Creator for you to access, including any such content/material posted by the Creator in any Public Forum.
This license will automatically terminate if you violate any of these restrictions, and we may terminate it at any time. If this license is terminated or you stop viewing any material on the Platform, including Content and Creator Content, you must destroy any downloaded materials in your possession, whether in electronic or printed format.
3. Communications:
The Platform provides Public Forums to allow you to communicate with us and other registrants of the Content. Participation in these forums is completely optional and not mandatory upon registration for a Content. However, if You do decide to participate, You agree to follow the rules specified in the ‘Code of Conduct’ section and any other terms posted on our Platform. If we determine that Your conduct violates the terms of this Agreement, we may terminate or suspend Your access to any Public Forums at any time and without notice.
You represent and warrant that You have all necessary rights and control over any content, chats, postings, or materials uploaded or posted by You on the Public Forums or anywhere else on the Platform (“Learner Content”), or that You have been licensed to use and reproduce such Learner Content. We are not responsible for any information that You choose to share on the Public Forums or for the actions of other users on the Platform. You acknowledge and agree that You are solely responsible for the legality, reliability, accuracy, and appropriateness of Your Learner Content and its consequences upon publication.
If You post content or submit any Learner Content on the Platform, You grant us a non-exclusive, royalty-free, irrevocable, perpetual, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Learner Content throughout the world in any media, unless You indicate otherwise in writing (including emails) to us.
4. Code of Conduct: You agree to the following:
->Legitimate usage of the Platform:
By using our Platform, you agree to only use it for lawful purposes and you are prohibited from engaging in any activities that violate any applicable laws or regulations at the local, state, federal, or international level, including those related to the export of data or software. You also agree not to use the Platform in any way that could disrupt, damage, or impair access to the Platform, including promoting or encouraging illegal activities such as hacking, cracking, distributing counterfeit software, or engaging in any form of fraudulent activity.
->No harmful or dangerous content:
The Platform strictly prohibits any content that promotes violence or may cause harm, either physically or emotionally, to individuals, or content that may endanger their safety. Additionally, the Platform can only be used for purposes that are permitted under this Agreement.
->No hateful or defamatory content:
We understand that exchanging ideas and opinions is important for learning, and we respect individuals’ right to express themselves. However, we strictly prohibit and do not condone any form of hate speech, libelous or slanderous statements, threats, violence, predatory behaviour, defamatory remarks, or any language that incites hatred or discrimination against individuals or groups based on factors such as race or ethnic origin, nationality, caste, religion, disability, gender, age, sexual orientation, or gender identity.
We believe in promoting a safe and respectful environment on our platform, where individuals from diverse backgrounds can engage in constructive dialogue and learning without fear of discrimination, harassment or harm. We will not hesitate to take appropriate action against any user who violates these guidelines, including the removal of offensive content and/or suspension or termination of their account. We encourage all users to report any instances of hateful or discriminatory behaviour on the platform, and we will investigate and take necessary actions to maintain a positive and inclusive community.
->Violent and graphic content:
The Platform strictly prohibits the upload or dissemination of any content that is intended to create a sensational or shocking effect or that is intended to disturb individuals. We also prohibit the upload or dissemination of any content that promotes terrorist acts or incites violence in any form.
It is important to note that the Platform aims to provide a safe and respectful environment for all its users. Therefore, any content that violates this policy will be removed immediately. We encourage our users to report any content that they feel violates this policy so that we can take appropriate action.
Furthermore, we reserve the right to take necessary legal action against any user who violates this policy, which may include reporting the user to law enforcement agencies. We take the safety and security of our users seriously and will not tolerate any activity on the Platform that promotes or incites violence or terrorism.
->Harassment and bullying:
We do not tolerate any form of harassment or bullying on the Platform and strive to keep the Platform a safe space to foster learning. Harassment in this case would include, without limitation, to abusive videos, comments, messages, revealing someone’s personal information, including sensitive personally identifiable information of individuals, content or comments uploaded in order to humiliate someone, sexual harassment or sexual bullying in any form.
->Spam:
Posting untargeted, unwanted and repetitive content, comments or messages with an intention to spam a Public Forum or otherwise the Platform and to drive traffic from the Platform to other third-party sites is in direct violation of this Agreement. Posting links to external websites with malware and other prohibited sites is not allowed.
->Scams:
Any content uploaded or posted in order to trick others for their own financial gain is not allowed and we do not tolerate any practices of extortion or blackmail, either.
->Privacy violation:
Kindly refer to our Privacy Policy to know how to protect Your privacy and respect the privacy of other Users.
->Impersonation:
Impersonating another person, including but not limited to, another learner, is not permitted while using our Platform. In this case impersonation would mean the intention to cause confusion regarding who the real person is by pretending to be them (such as using names, image, documents, certificates etc. not belonging to You or not used to identify You, or pretending to be a company, institute, group etc., by using their logo, brand name or any distinguishing mark).
->Unauthorised Access or Disabling of Platform:
As a user of the Platform, you are prohibited from engaging in any activities that may disable, overburden, damage, or impair the Platform or interfere with the experience of other users. You are not allowed to use any means to monitor or copy any material on the Platform, except for personal use. Furthermore, you must not use any device, software, or routine that may disrupt the proper functioning of the Platform, or attempt to gain unauthorized access to any part of the Platform or any associated server or database. Any attempts to introduce malicious software or harmful material into the Platform are strictly prohibited.
->If any violation of the above rules of conduct comes to our notice, then, we reserve the right to refuse Your access to the Platform, terminate accounts or remove such violating content at any time without notice to You.
5. Intellectual Property:
We hold the exclusive ownership of all information and materials, including Content and Creator Content in any format or media, that are provided or communicated to you through our Platform. This includes trademarks, trade dress, logos, word marks, illustrations, letters, images, ideas, concepts, the layout, design, flow, look and feel of the Platform, logos, marks, graphics, audio files, video files, any software owned by or licensed to us, and any other data, information, or material made available to you by us (collectively referred to as “Creator’s Intellectual Property”).
The Creator’s Intellectual Property, including the copyrights and trademarks contained therein, may not be altered, modified or used by you in any way. You acknowledge and agree that you do not acquire any ownership rights to Creator’s Intellectual Property by using the Platform or any part thereof. You further acknowledge and agree that the Creator’s Intellectual Property is protected by applicable intellectual property laws, including international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Any unauthorised use, reproduction, modification, distribution, transmission, republication, display, or performance of the Creator’s Intellectual Property or any component thereof is strictly prohibited.
6. Feedback:
If you provide us with any feedback, ideas, comments, or questions related to the Platform or any Content through the Public Forum or other means, you grant us a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, transmit, and display such feedback in any form. By providing feedback, you acknowledge that you have no intellectual property rights in any Content or the Platform, including any incorporated feedback. We reserve the right to sublicense these rights and use the feedback without any obligation to compensate you or acknowledge your contribution.
7. Payments and Refunds:
In order to access certain Content on our Platform, You may be required to pay a Content Fee as specified on our Platform. The payment for such Content Fees will be processed by third-party payment processors. It is important to note that Your payment may be subject to applicable taxes, and we recommend that You review the terms and policies of the payment processors to understand any applicable taxes.
Once You have purchased access to a Content on our Platform, the payment is non-refundable, unless otherwise stated in our Refund Policy. Please refer to our Refund Policy for more information on refunds.
Please note that we use third-party service providers to enable payment processing, and we do not capture or store any of Your sensitive personal information. When making payments through third-party payment gateways or service providers, we recommend that You carefully review their terms and conditions.
8. Disclaimer:
THE PLATFORM IS PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE CREATOR, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE PLATFORM, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, THE CREATOR PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE PLATFORM OR THE SERVICES OR PRODUCTS OFFERED THEREIN WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
WITHOUT LIMITING THE FOREGOING, THE CREATOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED: (I) AS TO THE OPERATION OR AVAILABILITY OF THE PLATFORM, OR THE INFORMATION, CONTENT, AND MATERIALS OR PRODUCTS INCLUDED THEREON; (II) THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE; (III) AS TO THE ACCURACY, RELIABILITY, OR CURRENCY OF ANY INFORMATION OR CONTENT PROVIDED THROUGH THE PLATFORM; OR (IV) THAT THE PLATFORM, ITS SERVERS, THE CONTENT, OR E-MAILS SENT FROM OR ON BEHALF OF THE CREATOR ARE FREE OF VIRUSES, SCRIPTS, TROJAN HORSES, WORMS, MALWARE, TIMEBOMBS OR OTHER HARMFUL COMPONENTS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN TYPES OF WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. BUT IN SUCH A CASE THE EXCLUSIONS AND LIMITATIONS SET FORTH IN THIS SECTION SHALL BE APPLIED TO THE GREATEST EXTENT ENFORCEABLE UNDER APPLICABLE LAW.
9. Limitation of Liability:
The Creator shall not be held liable for any damages arising out of the use or inability to use the Content or any other materials on the Platform, including but not limited to loss of data or profit, or business interruption. This includes situations where the Creator or authorized personnel have been notified orally or in writing of the possibility of such damage. It is important to note that some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages. Therefore, some or all of these limitations may not apply to You.
10.  Indemnity and Release:
This clause is essentially stating that if you breach any part of the agreement or violate any laws or regulations, and as a result, the Creator (including its officers, directors, agents and employees) faces a claim, demand or legal action from a third party, then you will be responsible for indemnifying (compensating) the Creator for any losses, damages or costs incurred as a result of such claim, demand or legal action.
This indemnification includes the payment of reasonable attorney’s fees incurred by the Creator in defending against such claims. Therefore, you will need to bear the financial responsibility for any legal fees, damages or penalties that may arise out of your breach of the agreement or violation of any applicable laws or regulations.
It’s important to note that the Creator is not responsible for any claims or damages that may arise due to your use of the Content or the Platform. This clause only applies to claims or damages that may arise as a result of your actions or inactions.
11. Links to Third Party Website:
The Creator cannot guarantee the content of any external websites linked to the Platform, as not all of them have been reviewed. Therefore, the Creator is not responsible for any information, materials or content provided on these linked sites. The inclusion of any link does not indicate the Creator’s endorsement or approval of the linked website. Accessing any linked website is solely at Your own risk.
12.  Governing Law and Jurisdiction:
All claims arising from or related to the Platform shall be subject to the laws of the jurisdiction in which the Creator is located (as stated on the Platform), regardless of any conflicting legal provisions. Both You and the Creator consent to the exclusive jurisdiction of the courts in the Creator’s location for any such claims.
13. Miscellaneous:
Alteration of Platform or Amendments to the Conditions: The platform reserves the right to make changes to its policies, platform, and this agreement at any time. The updated terms and conditions will be posted on the platform, with a revision date indicated at the top. It is the user’s responsibility to check for recent changes. The user will be subject to the agreement and policies in force at the time of platform usage, unless the change is mandated by law or government authority. In such cases, the changes will apply to orders placed previously by the user.
Waiver: If the user breaches the conditions of the agreement and the platform takes no action, the platform is still entitled to use its rights and remedies in any other situation where the user breaches the conditions.
Assignment: The user is not allowed to assign or transfer this agreement, by operation of law or otherwise. Any attempt by the user to assign or transfer this agreement will be null and void.
Severability: If any provision of this agreement is adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision will be limited to the minimum extent necessary so that this agreement will otherwise remain in effect.
Events beyond our reasonable control: The platform will not be held responsible for any delay or failure to comply with its obligations under these conditions if the delay or failure arises from any cause beyond the platform’s reasonable control. This condition does not affect the user’s statutory rights.
Contact Us: If the user has any concerns or queries regarding this agreement, they may contact the platform by email at [email protected].
Overall, these terms and conditions outline the rules and regulations for the use of the platform. By accessing and using the platform, the user agrees to be bound by these terms and conditions. It is important for the user to carefully read and understand the terms and conditions before using the platform.